Go beyond a brand ambassador platform, activate your community

More than buying,
your customers want to belong

Book a demo See how it works

Brands are losing $1.5 trillion to disjointed, leaky consumer experiences

Community
Community
Loyalty
Loyalty
Social Ambassadors
Social Ambassadors
Referrals
Referrals
Affiliates
Affiliates

That's why we built a centralized community activation platform

Emotionally connect your customers

Authentic community engagement drives customers to connect — with each other and with your brand. Bring every message, challenge, and moment of participation into a space your brand owns. This is where loyalty begins.

Reward participation, not just purchases

When customers engage, complete challenges, or share their routines, they're building loyalty that lasts. Every action becomes a reason to stay connected.

Your customers are your best creators & promoters

Empower your community to generate authentic content that drives results. Launch challenges, track performance, and reward participation — all from one platform.

Turn advocacy into revenue

Empower your customers with full-power affiliate-style links and code tracking. With transparent commissions and automated attribution, every referral becomes measurable revenue.

Keep your growth spinning

Unlock the power of user-generated content

BODi Logo
Ambassadors
237,340
Completed challenges/mo
48,701
Beatbox logo
Ambassadors
10,936
Completed challenges/mo
110,938
Bubble logo
Ambassadors
123,448
Completed challenges/mo
2,420,069
Mad Rabbit logo
Ambassadors
10,189
Completed challenges/mo
14,534
RISE Brewing Co. logo
Ambassadors
506
Completed challenges/mo
1,181
Disco Presents logo
Ambassadors
6,753
Completed challenges/mo
206,508
Olive and June logo
Ambassadors
7,253
Completed challenges/mo
30,200
UPTIME Energy logo
Ambassadors
782
Completed challenges/mo
3,665
BODi Logo
Ambassadors
237,340
Completed challenges/mo
48,701
Beatbox logo
Ambassadors
10,936
Completed challenges/mo
110,938
Bubble logo
Ambassadors
123,448
Completed challenges/mo
2,420,069
Mad Rabbit logo
Ambassadors
10,189
Completed challenges/mo
14,534
RISE Brewing Co. logo
Ambassadors
506
Completed challenges/mo
1,181
Disco Presents logo
Ambassadors
6,753
Completed challenges/mo
206,508
Olive and June logo
Ambassadors
7,253
Completed challenges/mo
30,200
UPTIME Energy logo
Ambassadors
782
Completed challenges/mo
3,665

Trusted by brands turning community into a growth engine

Whether you're a beauty brand, consumer app, or lifestyle label, SocialLadder turns customers into creators, advocates, and long-term brand allies.

60x
ROI increase

Your community pays for itself many times over. Brands see up to 6,000% return through conversions, earned media value, and word-of-mouth that money can't buy.


“Ambassador content performs 20-50% better in paid campaigns. Lower CPA, higher engagement, and it scales way faster than photo shoots.”
Uptime Energy Logo

Brittany Downey

Marketing Dir., Uptime Energy

300%
Higher LTV

High-engaged community members have 3x higher lifetime value than non-ambassadors. Active participation means predictable, sustained revenue growth.


“Customers who engage in our community stay longer and spend more. That shift has made LTV more predictable for us.”
RISE Brewing Co. Logo

Eden Kruse

Social Media Manager, RISE

5x
Higher spend

Customers spend 5x more after joining your community. When people feel connected to your brand, loyalty translates into real spending power.


“Ambassadors drove over $8 million in sales for us. Social capital is powerful, tapping into the fan in all of us and turning advocacy into results.”
Disco Presents Logo

Evan Bailey

VP, Disco Presents

Frequently Asked Questions

What's the difference between a brand ambassador and an influencer?

Brand ambassadors and influencers complement each other, but the key difference is that ambassadors are influential people / customers in the real world (who may also have a social media presence) who love your brand and want to bring it to life in their world vs influencers who are popular online and want your products to help them build their brand. Here is an article on our blog.

Do you have a database of influencers or ambassadors?

No – SocialLadder believes strongly in the idea that the most authentic voices for your brand are your customers.  Unlike marketplaces, we NEVER cross market other brands to your users.  We believe strongly that brands should own their communities entirely.

How quickly can I get started?

ASAP. SocialLadder will provide your team with customizable ambassador templates — ambassador application, handbook, t&c’s, etc —  & give access to expert resources to ensure your brand is set up for success quickly. Onboarding generally takes 10-14 days and includes technical training.

Can I use SocialLadder for campaigns?

Yes. From marketing moments to product launch, SocialLadder can segment the data for your brand. Ambassadors are a great way to amplify the campaign and build more awareness. Keep in mind that unlike influencers, ambassadors are emotionally connected and personally invested in your brand, so when the campaign is over, SocialLadder gives you the ability to continue to engage your ambassadors until the brand runs the next campaign.

What is a creator?

A creator is anyone who creates content online regularly, no matter the number of followers. This includes influencers, ambassadors, affiliates, bloggers, and content creators in general. With SocialLadder, you can find and manage from regular people with a few hundred followers to celebrity influencers.

I don't have an ambassador team, what do I need to get started?

SocialLadder is great for any size brand that is ready to take their word of mouth marketing to the next level. As part of your license, you will get access to expert resources and training materials so your team doesn’t waste time or money experimenting to see what works. Here is an ebook Building A Successful Ambassador Community For Your Brand to help you get started.

Do you work with agencies?

Absolutely. Give your team better tools to track ROI of ambassador or influencer activity for your clients or ask us about our agency reseller options.

Can I use SocialLadder to manage nano, micro, or macro-influencers?

The short answer. Yes.  SocialLadder is built for any brand looking to activate & manage a large group of ambassadors and creators. The more important part is deciding what strategy / approach is best for your brand to achieve its goals. Are you more focused on conversions or brand awareness? Do you want to build a community or run campaigns?

Pricing?

From startups to global brands, SocialLadder is built to scale with you. Pricing includes a setup fee, base monthly subscription, and seat fees (when applicable) that gives you access to templates for an ambassador application, handbooks, onboarding materials, expert resources, technology licensing, and more.

Ready to build your creator community?

Most platforms are built for professional creators accounting for just 5% of all creators, leaving 95% of the remaining untapped.

SocialLadder is designed to help brands harness the power of all creators: Brand Ambassadors, Influencers and Affiliates.