A brand community is comprised of a group of customers who are invested in the brand beyond what is being sold. Create a home for your brand’s fans, be part of the conversation, and then watch the customer loyalty soar.
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Identify Fans Within Your Brand Community
Brand management starts with creating a consistent identity and enhancing customer perceptions of your brand. What better way to achieve that than with your brand’s biggest fans–your customers! Discover your brand’s biggest fans & reward them for being active members in your brand’s community.
Cultivate a Brand Community
Creating a home for your super fans will strengthen the relationship they have with your brand. With 100% mobile features, you can keep your ambassadors connected any time, from anywhere.
Build a Content Factory
Ambassadors are advocates of your brand, so their content is the most authentic and valuable. Access and review ambassador generated content and measure the impact on your brand in real time.
Assign Targeted Tasks
Authenticity drives engagement within your brand community! Create more authentic results by assigning relevant tasks based on ambassador affinities, ability, location, and more.
Reward Your Brand Ambassadors, Influencers and Creators
With our robust reward redemption integrations into PayPal & major eCommerce platforms, SocialLadder streamlines many time-consuming manual processes! Easily manage program payouts, rewards, & redemptions all from one platform.
Streamline Communication & Engage Your Brand’s Biggest Fans!
Deepen the relationship with your customers and with your ambassadors — without affecting your bandwidth — through powerful collaboration features like in-app chat, custom push notifications, targeted announcements, and more.